What We Can Help With
- Data errors: If you spot incorrect information in a casino review (wrong game count, outdated bonus, licence error), let us know and we'll verify and correct it within 48 hours.
- Casino suggestions: Know a great casino we haven't reviewed? We welcome suggestions, though we cannot guarantee reviews will be published.
- Responsible gambling: If you're concerned about your own or someone else's gambling, please also contact professional services (see our RG guide). We can point you to the right resources.
- Player complaints: If you've had a dispute with a casino featured on our site, we can sometimes facilitate. However, for formal complaints the relevant regulator (UKGC, MGA, etc.) is the appropriate authority.
- Blacklist reports: If you have evidence of a rogue casino, send it to our editorial team with as much documentation as possible.
What We Cannot Help With
- We are not affiliated with the casinos we review — we cannot intervene in individual account disputes or force withdrawals.
- We do not provide financial or legal advice.
- We do not accept unsolicited guest posts or paid content.
Response times: Editorial and data queries — 1 business day. Partnership enquiries — 2-3 business days. Legal/GDPR requests — within 30 days as required by law.